Refund Policy for Events

 

Our goal is to provide enjoyable, engaging, and well-organized events for our expat community. We understand that sometimes plans can change unexpectedly, and we aim to offer a fair and flexible refund policy. Below is our policy for refund eligibility:

 

1. Event Cancellations by the Community

If an event is canceled or rescheduled by the community organizers, all registered participants will receive a full refund. If the event is rescheduled, participants can opt to attend on the new date or request a refund if they’re unable to join.

 

2. Participant Cancellations

   - More than 7 Days Before the Event: Participants who cancel their registration more than 7 days in advance are eligible for a full refund.

   - Less than 5 Days Before the Event: Cancellations within 5 days of the event are non-refundable.

 

3. Special Circumstances

In the case of unexpected emergencies or special circumstances, we will review refund requests on a case-by-case basis. Please contact our support team as soon as possible to discuss your situation.

 

4. Refund Processing

Refunds will be processed within 7-10 business days and returned via the original payment method. Depending on the payment provider, additional processing time may apply.

 

5. Non-Refundable Fees  

Please note that certain events may include non-refundable booking or processing fees, which will be clearly stated during registration.

 

For any questions or to request a refund, please contact us at [torinogathering@gmail.com]. Thank you for understanding, and we appreciate your cooperation in helping us maintain the quality of our community events!